links for 2011-05-01

  • In a congruent organization, your manager asks, “Where does your project stand?” and you answer, “I’m rather scared that I’m not going to make my schedule.” This starts a problem-solving discussion, out of which the two of you make new plans to get the project back on track. In a blaming organization, however, your manager may well tell you that only inferior people lack confidence. In that case, problem-solving will be replaced by blame-avoidance.

    From a writer’s point of view, congruent interactions aren’t very dramatic; people just act sensibly, are considerate of one another, get their work done, and enjoy what they’re doing. That kind of behavior might not make as good a soap opera scene as your manager throwing a tantrum and you cringing in the corner, but it definitely makes a better project.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: